Join our team as a Lead Service Valet. You will work in conjunction with the Area Leader and assist with managing the total service delivery for the district’s apartment communities. This includes providing direction and oversight for the part time associates (Service Valets) within the assigned district.
Hourly Pay: $23/h
Schedule/Hours: Sunday - Thursday 7pm - 11pm (may be later some days)
What you’ll be doing:
- Deliver on our “every door every night” business expectation and set the standard in delighting our residents
- Assist Area Leader with training Service Valets
- Spot-check Service Valets, focusing on safety, quality control, and productivity
- Collect same night missed trash, walk/track problem properties
- Communicate with Area Leader concerning delays, unsafe sites, accidents, and other maintenance problems
- Provide waste and recycling collection coverage for understaffed properties within an assigned district
- Document and report all property and resident non-compliance
- Provide oversight of the nightly collection process during the Area Leader’s days off
- Assist with evening recruiting efforts which may include referral generation and flyer distribution
- Provide candidates with a realistic job preview from the Service Valet perspective
- Assist with presentations during team meetings
- Assist the Area Leader with coordinating work schedules, evaluating job performance, and motivating Service Valets
- Provide leadership for the Service Valets in the areas of safety and training
What you get:
- Get paid as you earn using EarnIn
- Company truck is provided
- Stay active and fit while enjoying the outdoors, this job doubles as a workout
- Opportunities for career advancement: As an essential business experiencing continuous growth, consistent pay, and exciting prospects for career progression within our dynamic team
- Employee referral bonus program
- Earn rewards through our recognition program
- Tuition reimbursement
What we require:
- Minimum age requirement: 18 years old
- Valid driver's license
- Ability to operate a motor vehicle and drive locally to other properties as needed
- Capable of adapting to work both indoors and outdoors, regardless of changing weather conditions
- Ability to lift and transport items weighing up to 50 lbs.
- Able to walk the distance of property, and be exposed to disagreeable odors
- Capability to climb up and down staircases/steps multiple times throughout the evening
- Ownership of a smartphone with a data plan to utilize our mobile app
- Flexibility to work a split schedule and/or be on call during irregular hours depending on business needs
- High school diploma or GED equivalent. AA degree preferred
- Preferred experience in customer service and prior people management
- Strong verbal and written communication skills are essential
Safety statement:
- We prioritize your safety and provide Personal Protective Equipment (PPE) including face coverings, gloves, safety vests, and more
- Count on a dedicated team of occupational health & safety professionals who manage all aspects of associate safety, ensuring a secure work environment
The application window for this opportunity is ongoing.
Are you a current Valet Living employee? If so, click to apply.
Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Valet Living is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at and let us know the nature of your request along with your contact information.
Please note, this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Living's recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.
